What happens if my Netflix subscription lapses?

As long as you do not delete the profile where you are saving your game progress, you will be able to access your game’s progress for 10 mon...

I can't log in. What should I do?

If you're experiencing issues logging into the game, please ensure that you're using the correct email address that's tied to your Netflix a...

How can I get assistance with a problem on my Netflix account?

Our Netflix account specialists are equipped with the necessary resources to help you with your Netflix account concerns.If you require assi...

What should I do if I encounter a performance issue or lag?

If you experience performance issues or lag, try closing other apps, or updating your device’s software. Ensuring your device meets the game...

Are you unable to download or stuck at the title screen in Civilization VI?

Some devices may struggle to run Civilization VI, causing the game to freeze at the title screen or apparently stop downloading the app.&nbs...