This is a common question among players, and it's important to understand the mechanics of unlocking portrait frames in the game. Players will only receive their updated portrait frames once the current season has concluded.

If you achieved a certain rank in the previous season, your portrait frame will reflect that rank until the end of the current season. For example, if you reached the Ruby Rank (top 50%) last season and have achieved the Platinum Rank (top 25%) this season, your portrait frame will remain at the Ruby Rank. You must maintain your Platinum Rank until the season ends to receive the Platinum Rank portrait frame.