I’m receiving an error message when attempting to play

Snake.io requires a consistent internet connection in order to play, so the first step is to make sure that there isn’t a connection issue o...

I completed an achievement but it didn’t unlock

Unlike in-game challenges, Achievements don’t have a progress meter to visually track your progress to unlock them. This means that for long...

A skin won’t unlock after completing a challenge

If you’ve completed a standard Challenge, Daily Challenge, or Limited Quest and have not received the associated skin, there’s a chance that...