[iOS][Android] Progress Reset Bug

[iOS][Android] Game Progress Occasionally Resets After Updating

What is Secrets By Episode?

Can I create my own stories in Secrets By Episode?

What genres of stories are available in Secrets By Episode?

How can I change my character's appearance in a story?

How do choices work in Secrets By Episode?

How do I save my progress?

What happens if my Netflix subscription lapses?

I can't log in. What should I do?

How can I get assistance with a problem on my Netflix account?