If you're experiencing issues logging into the game, please ensure you're using the email address linked to your Netflix account.

It's possible that your Netflix account is associated with a different email address than the one you used to download the game from Google Play or the App Store. If you're still unable to log in after verifying your linked email address, please reach out to us by clicking the "Chat with us" button and selecting "App Issues & Bug Report," followed by "Report a bug." We'd be glad to assist you further.