Do you have an issue to report, or some feedback?

Does something seem off or broken? Or do you have any feedback? We'd like to hear from you. Please let us know by clicking the button below.

What happens if my Netflix subscription lapses?

As long as you do not delete the profile where you are saving your game progress, you will be able to access your game’s progress for 10 mon...

I can't log in. What should I do?

If you're experiencing issues logging into the game, please ensure you're using the email address linked to your Netflix account.It's possib...

How can I get assistance with a problem on my Netflix account?

Our Netflix account specialists are equipped with the resources needed to help you with any concerns related to your Netflix account.If you ...

What languages are available for Thronglets?

The game is available in the following languages:EnglishFrenchItalianGermanSpanish (LatAm)Spanish (Spain)Portuguese (Brazilian)

How do I adjust my settings?

Click on the Menu icon on the top corner of the screen. After clicking, you should see the following options:Gear Icon - allows you to view ...

How do I find my game version?

To find out which version you are currently playing, tap the Menu icon if you are in the game, or tap on the Menu icon when you are in the M...

How can I request help with my game?

Tap on the Menu icon on the top corner.Tap the Mail icon.Tap the Support button.