While playing a game, you might get a message that says, "Your connection is unstable." If this message happens often or doesn't go away, follow these steps.

1. Turn off your device, then unplug your modem and router from power.
2. After 30 seconds, plug in your modem and router.
3. Wait 1 minute, then turn on your device.
4. Try playing on Netflix again.

Note: Some devices, modems, and routers might take longer to reconnect to the Internet.