If you have any concerns about the game, please feel free to contact us and prepare the following details:

• Email address - Netflix account owner's email address
• Device model - The model of the device where the game is played
• Game Handle - You can find this by clicking the Netflix profile icon from the Settings menu or the game’s main screen. It will appear below your profile name
• The current version of the game you have - The version of the game you are currently on can be seen immediately when opening the game. This is the set of number that you see in the bottom-right corner of the screen beside the "Starting" or loading meter.

We also encourage adding any screenshot or images of your concern if applicable.