Hi, how can we help you?

What is Underwatermelon: Fruit Merge?

Is my progress shared when playing on TV and on mobile?

What happens if I leave gameplay? Will I lose my progress?

Can I play Underwatermelon: Fruit Merge across different platforms?

Play Underwatermelon on Netflix using your TV

Play Underwatermelon on mobile

What’s the goal of the game?

How do I get points, and how is my score calculated?

What are gates?

How do I use the Netflix Game Controller?

When playing with a friend, do all players need an active Netflix membership to play?

Do I need to be signed in to any particular Netflix account on my controller?

Is an active Netflix subscription required to play?

What is my game account?

What happens if my Netflix subscription is canceled?

What settings are available?

How do I change the language of the game?

How do I adjust the volume of the sounds and music?

I’m seeing the “We can't play games right now” message. What does it mean?

I’m seeing the “Your connection is unstable” message. What does it mean?

How can I fix the account stream limit reached issue?

Known Issues