Connectivity & Troubleshooting
-
I’m seeing the “We can't play games right now” message. What does it mean?
Games on TV and on Netflix.com might be temporarily unavailable while we perform updates or fixes. If you get a message that says, "We can't...
-
I’m seeing the “Your connection is unstable” message. What does it mean?
While playing a game, you might get a message that says, "Your connection is unstable." If this message happens often or doesn't go away, fo...
-
How can I fix the account stream limit reached issue?
When starting a game, you might get a message that says, "Too many people are playing games on your account right now."To fix the problem, o...
-
What does it mean that too many people are playing?
When starting a game, you might get a message that says, "Too many people are playing right now." This can happen if the demand for this gam...