Is an active Netflix subscription required to play?

Yes, an active Netflix subscription is required to access and launch the game whether you play on your TV or mobile device. However, if you ...

What is my game account?

When you start playing a Netflix game, choose your profile, and your game progress will be automatically saved and linked to that profile. Y...

What happens if my Netflix subscription is canceled?

Netflix Games are saved to the profile (the same profiles you use to watch Netflix are also used for Netflix Games). As long as you do not d...

I can’t log in to my Netflix account. What should I do?

If you're experiencing issues logging into the game, please ensure that you're using the correct email address tied to your Netflix account....

How can I get assistance with a problem on my Netflix account?

Our Netflix account specialists are equipped with the necessary resources to help you with your Netflix account concerns. If you require ass...