If you encounter any network issues or have a connection problem, please try the following.

• Make sure you have the latest version of the game installed. If not, please update the app.
• Close all apps running in the background, and check if the device has enough free storage space available.
• Clear your cache and restart your device.

If these issues still persist, please let us know if you are encountering this issue on Wi-Fi or on your mobile data.