How do I collect my prize payout?

If you have won, you will receive a notification. You will then be directed to PayPal, where you can log in (if you have an account) or crea...

Where can I view my winnings?

To view your winnings, go to the Win History in your Menu. From there, you can log into your PayPal account to see and redeem your winnings,...

Do I need to have or create a PayPal account?

Members will not be prompted to connect their PayPal accounts until they have claimable winnings. However, members may connect their PayPal ...

Will there be a set time for me to redeem/request my prize payout?

Winners will have 30 days to claim their prizes, or they will forfeit their winnings.

Can I change my method of receiving cash prize payouts?

At this time, Paypal is the only method to receive your prize payouts.

How long does it take for me to get my prize payout?

Netflix Games does not have access to your payment information. If you have any questions or concerns regarding your prize payout, please co...

What are the prizes that I can win?

PrizesPlayers who guessed correctly on the earliest clue share the prize announced for the puzzle.There are 2 chances to win, every game day...

What should I do if my PayPal email address is different from my Netflix email address?

No worries! Players can use a different PayPal email address from the Best Guess Live profile.

How do I report an issue with my prize payouts?

Netflix Games does not have access to your payment information. If you have any questions or concerns regarding your prize payout, please co...