General Troubleshooting Steps

If you’re experiencing issues with the game, try the following:1. Close and reopen the game.2. Check your internet connection.3. Update the ...

How do I update the game?

To ensure you have the latest features and bug fixes, update the game through your device’s app store.• On iOS, open the App Store, go to Up...

How do I clear cache or data?

• On iOS: Reinstalling the app is the easiest way to clear stored data.• On Android: Go to Settings > Apps > Barbie Colour Creations &...