On iOS, you might see a “Game has started” screen after you’ve been disconnected during gameplay and try to reconnect using your controller. When this happens, rescanning the QR code can cause the error to appear again, so it’s better to use the steps below instead.

• On your controller, tap the Settings (cog) icon and select Disconnect controller.
• Close the controller app completely.
• Reopen the controller app (without rescanning the QR code).

If you disconnect the controller and simply reopen the app instead of rescanning the QR code, you should reconnect to the game seamlessly.