If the game isn’t loading, try these quick steps to fix it:
- Make sure you are using a supported browser such as Google Chrome, Safari, Firefox, or Edge.
- Too many tabs can slow down your computer. Check what can be closed and reduce the number of tabs opened on your browser.
- Check for browser updates and update your browser to the latest version if needed.
- Check your internet connection. Playing Puzzled on Tudum.com requires a stable internet.
- You heard it before, but sometimes restarting your computer can help in troubleshooting, too! Give it a go!
If the above steps didn’t help, please do let our player support team know. You can do so by creating a ticket from Help Center, clicking on the chat icon in the bottom right corner, or if you’ve already downloaded the Netflix Puzzled app to your device, you can reach out directly from there.