What happens if my Netflix subscription lapses?

As long as you do not delete the profile where you are saving your game progress, you will be able to access your game’s progress for 10 mon...

I can't log in. What should I do?

If you're experiencing issues logging into the game, please ensure that you're using the correct email address that's tied to your Netflix a...

How can I get assistance with a problem on my Netflix account?

Our Netflix account specialists are equipped with the necessary resources to help you with your Netflix account concerns.If you require assi...

為什麼遊戲崩潰/無法載入？

很抱歉您遇到問題了！為了幫助我們盡快解決您的問題，請聯絡我們的支援團隊並告知我們： - 您使用的裝置和作業系統- 問題發生時（例如，啟動時、遊戲過程中、更新後） - 您看到的任何錯誤訊息- 您已經嘗試過的故障排除步驟（例如重新啟動裝置、重新安裝遊戲、清除快取等）感謝您的耐心並幫助...

What should I do if the game freezes?

If the game freezes, try restarting your device and ensuring you have the latest version of the app. If problems persist, contact customer s...